Your Privacy at ai777
At ai777, protecting your personal data is a core commitment, not an afterthought. This Privacy Policy explains in plain language exactly what information we collect, why we collect it, how we use and store it, and what rights you have over your own data as a registered player on the ai777 platform.
SSL Encryption
All data transmitted between your device and the ai777 platform is protected by industry-standard TLS/SSL encryption. Your login credentials, payment details, and personal information are never transmitted in plain text.
Minimal Data Collection
ai777 collects only the information that is strictly necessary to operate your account, process payments, comply with anti-money laundering obligations, and deliver a personalised gaming experience. We do not collect data speculatively or sell it to data brokers.
Your Data Controls
Registered players have the right to access, correct, and request deletion of their personal data. You may also opt out of marketing communications at any time by updating your notification preferences in the account settings panel.
Secure Payment Data
ai777 does not store full payment credentials such as bKash PINs, bank card numbers, or mobile banking passwords on its servers. Payment transactions are processed through encrypted, tokenised channels with authorised payment partners only.
No Third-Party Advertising
ai777 does not share your personal data with third-party advertising networks, social media platforms, or data aggregators for targeted advertising purposes. Any communications you receive from ai777 are based solely on your activity on the ai777 platform itself.
Defined Retention Periods
ai777 retains personal data only for as long as it is needed to fulfil the purposes for which it was collected, or as required by applicable financial record-keeping obligations. When data is no longer required, it is securely deleted or anonymised in accordance with our retention schedule.
Information We Collect
ai777 collects personal information from you in several ways — directly when you register an account or interact with the platform, automatically through your use of the Service, and occasionally from third-party verification partners as part of our KYC (Know Your Customer) compliance process. The categories of data we collect are described below.
Information You Provide Directly
When you register an account on ai777, you provide us with the following personal information:
- Identity data: Full legal name, date of birth, and gender (where required for age verification).
- Contact data: Email address and mobile phone number associated with your primary payment method (e.g., the number registered to your bKash or Nagad account).
- Authentication data: Your chosen username and a hashed version of your password. ai777 never stores passwords in plain text.
- KYC documentation: Copies of government-issued identification documents — such as your National ID Card (NID), passport, or birth certificate — submitted for age and identity verification prior to your first withdrawal.
- Financial data: The name of the payment method(s) you use (bKash, Nagad, Rocket, Upay, City Bank, BRAC Bank), and the mobile number or account reference associated with each method. ai777 does not store full card numbers, mobile PINs, or internet banking credentials.
- Communications data: Records of correspondence you initiate with the ai777 support team, including support ticket content, email exchanges, and live chat transcripts.
Information Collected Automatically
When you access and use the ai777 platform, certain technical and behavioural data is collected automatically:
- Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and time zone setting.
- Usage data: Pages visited, features accessed, games played, bets placed, session duration, click-path data, and error logs.
- Transaction data: Complete records of all deposits, withdrawals, bonus credits, bet placements, bet settlements, and balance adjustments associated with your account.
- Geolocation data: Approximate location derived from your IP address, used to verify that you are not accessing the platform from a restricted jurisdiction.
- Cookie and tracking data: Information collected through cookies, local storage, and similar technologies as described in the Cookies section of this policy.
Information from Third Parties
ai777 may receive information about you from authorised third-party service providers, including:
- Identity verification and KYC service providers, who confirm the authenticity of documents you submit and cross-reference your identity against publicly available databases.
- Payment processing partners, who confirm the successful completion or failure of deposit and withdrawal transactions.
- Fraud prevention and anti-money laundering screening services, which may flag accounts or transactions associated with known patterns of financial crime.
- Responsible gaming databases, which allow ai777 to identify players who have registered self-exclusion requests with third-party programmes.
How We Use Your Data
ai777 uses the personal data it collects for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The table below summarises our primary data processing activities, the legal basis for each, and the data categories involved.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact, authentication data | Contractual necessity |
| Age and identity verification (KYC) | Identity data, KYC documents | Legal obligation |
| Processing deposits and withdrawals | Financial data, transaction data | Contractual necessity |
| Fraud prevention and AML compliance | All categories | Legal obligation / Legitimate interest |
| Responsible gaming monitoring | Usage data, transaction data | Legal obligation / Legitimate interest |
| Platform security and abuse prevention | Device data, IP address, usage data | Legitimate interest |
| Customer support | Identity, contact, communications data | Contractual necessity |
| Marketing communications (opt-in only) | Contact data, usage preferences | Consent |
| Platform analytics and improvement | Anonymised usage data | Legitimate interest |
Marketing Communications
ai777 may send you promotional emails, SMS notifications, or in-platform messages about new games, bonus offers, seasonal promotions (such as Eid or Pohela Boishakh special events), and platform updates — but only if you have opted in to receiving marketing communications at the point of registration or subsequently through your account notification settings. You may withdraw your marketing consent at any time by updating your preferences in the account panel or by contacting support at [email protected]. Withdrawal of marketing consent does not affect the lawfulness of any processing carried out before the withdrawal.
Automated Decision-Making
ai777 uses automated systems to perform certain risk-based assessments, including fraud detection scoring, AML transaction monitoring, and responsible gaming behavioural analysis. These automated systems may trigger account-level actions such as a withdrawal review hold or a request for additional KYC documentation. Where an automated decision has a significant effect on your account, you have the right to request human review of that decision by contacting our support team.
Data Sharing & Third Parties
ai777 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data with third parties only in the limited circumstances described below, and only to the extent necessary for the relevant purpose.
Service Providers and Data Processors
ai777 works with a number of carefully selected third-party service providers who process personal data on our behalf as data processors. These providers are contractually bound to process your data only on ai777's documented instructions, to maintain appropriate technical and organisational security measures, and not to use your data for any purpose of their own. Our current categories of data processor include:
- Payment processors: Authorised partners who facilitate bKash, Nagad, Rocket, Upay, City Bank, and BRAC Bank transactions. These partners receive only the transaction reference data necessary to process the relevant payment.
- Identity verification providers: KYC service providers who assist in verifying the authenticity of identity documents submitted by players. Document images are transmitted securely and retained only for the duration required by the verification workflow.
- Cloud infrastructure providers: Hosting and database services that store platform data in secure, access-controlled server environments. All data stored with cloud providers is encrypted at rest.
- Customer support platforms: Software tools used to manage support tickets and live chat interactions. Support data is retained for quality assurance and dispute resolution purposes.
- Analytics providers: Tools that process anonymised or pseudonymised usage data to help ai777 understand platform performance and improve the user experience. These providers do not receive data that directly identifies individual players.
Legal and Regulatory Disclosures
ai777 may disclose personal data to law enforcement agencies, financial intelligence units, regulatory bodies, or courts of competent jurisdiction where we are legally required to do so — for example, in response to a valid court order, a statutory information request, or as part of an investigation into financial crime, fraud, or underage gambling. In such cases, ai777 will disclose only the minimum data necessary to comply with the legal obligation, and will notify the affected player where permitted to do so by law.
Business Transfers
In the event that ai777's business or any part of it is acquired by or merged with another entity, player data held by ai777 may be transferred to the acquiring entity as part of that transaction. In such circumstances, ai777 will take reasonable steps to ensure that the acquiring entity honours the privacy commitments made in this Policy and will notify affected players of the change in data controller via the email address on file.
Data Retention & Storage
ai777 retains personal data for only as long as necessary to fulfil the purpose for which it was collected, to meet our contractual obligations to you as an account holder, or to comply with applicable legal and regulatory requirements. The following retention periods apply to the principal categories of personal data held by ai777:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML / financial record-keeping obligation |
| KYC identity documents | Duration of account + 5 years post-closure | Regulatory compliance and dispute resolution |
| Transaction records | 7 years from transaction date | Financial reporting and AML obligations |
| Support communications | 3 years from last interaction | Quality assurance and dispute evidence |
| Self-exclusion records | Minimum 7 years from exclusion date | Responsible gaming compliance |
| Marketing preferences | Until withdrawn or account closed | Consent management |
| Anonymised analytics data | Indefinite (no personal identifiers) | Platform improvement — no privacy impact |
When a retention period expires, personal data is securely deleted from ai777's production systems and backups in accordance with our data destruction procedures. Where complete deletion is not technically feasible within a reasonable timeframe (for example, within encrypted backup archives), the data will be rendered inaccessible and will be purged at the next scheduled backup rotation cycle.
Data Storage Locations
ai777 stores player data on secure cloud server infrastructure. All stored data is encrypted at rest using AES-256 encryption. Access to production databases is restricted to authorised personnel on a strict need-to-know basis, and all administrative access is logged and audited. ai777 takes reasonable technical and organisational measures to prevent unauthorised access, disclosure, alteration, or destruction of personal data.
Security Measures
ai777 takes the security of your personal data seriously. We implement a layered approach to security that combines technical controls, organisational procedures, and ongoing staff training to protect your information against unauthorised access, accidental loss, and malicious attack.
Technical Security Controls
- TLS/SSL encryption: All data in transit between your browser or app and the ai777 servers is encrypted using current TLS protocols. Our SSL certificate is maintained and renewed continuously to ensure uninterrupted encrypted communication.
- Encryption at rest: Databases containing personal data and financial records are encrypted at rest using AES-256. Encryption keys are stored separately from the data they protect and are rotated on a scheduled basis.
- Two-factor authentication (2FA): ai777 offers SMS OTP-based 2FA for all player accounts. We strongly encourage all players to enable 2FA to add a second layer of protection to their login credentials.
- Intrusion detection: ai777's infrastructure is monitored 24/7 by automated intrusion detection systems that flag and alert on anomalous access patterns, failed login attempts, and unusual data queries.
- Regular penetration testing: ai777 conducts periodic security assessments and penetration tests to identify and remediate vulnerabilities before they can be exploited.
Organisational Security Controls
- Access to systems containing personal data is restricted to authorised employees whose roles require it. Role-based access controls (RBAC) are enforced across all internal systems.
- All staff with access to personal data receive privacy and data security training as part of their onboarding and on an ongoing annual basis.
- ai777 maintains a documented data breach response procedure. In the event of a confirmed personal data breach that poses a risk to player rights, affected players will be notified without undue delay and in accordance with applicable legal requirements.
Your Privacy Rights
As a registered player on ai777, you have a number of rights in relation to the personal data we hold about you. ai777 is committed to honouring these rights promptly and transparently. To exercise any of the rights described below, please contact our support team at [email protected] with the subject line "Privacy Rights Request" and include your registered username and the email address associated with your account so that we can verify your identity before processing the request.
Right of Access
You have the right to request a copy of the personal data that ai777 holds about you. Upon receiving a verified access request, ai777 will provide you with a summary of your personal data in a commonly used electronic format within 30 days. Your transaction history and account activity log are also available to view directly within the account management panel at any time.
Right to Rectification
If any personal data held by ai777 is inaccurate or incomplete, you have the right to request that it be corrected. For most contact data (such as email address or phone number), you can update this directly in your account settings. For identity data that forms part of your KYC record, corrections must be submitted via the support team along with updated verification documentation.
Right to Erasure
You have the right to request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw the consent on which processing was based. Please note that this right is subject to important exceptions: ai777 is legally required to retain certain categories of data (particularly transaction records and KYC documents) for defined minimum periods under anti-money laundering and financial record-keeping obligations. Where erasure of specific data fields is not possible due to legal retention requirements, ai777 will explain the basis for the retention in response to your request.
Right to Restrict Processing
In certain circumstances, you may request that ai777 restrict the processing of your data — for example, while the accuracy of data you have disputed is being verified. During a restriction period, ai777 will continue to store your data but will not actively process it for purposes beyond storage and legal compliance.
Right to Object to Marketing
You have an unconditional right to object to the processing of your personal data for direct marketing purposes. You can exercise this right at any time by updating your notification preferences in the account settings panel or by contacting support at [email protected]. Your objection will be actioned within 5 business days, after which you will no longer receive marketing communications from ai777.
Right to Data Portability
Where processing is carried out by automated means on the basis of your consent or contractual necessity, you have the right to receive the personal data you have provided to ai777 in a structured, commonly used, machine-readable format, and to request that this data be transmitted directly to another data controller where technically feasible.
Policy Updates & Contact
ai777 reviews this Privacy Policy on a regular basis to ensure that it accurately reflects our current data processing practices and complies with evolving legal and regulatory standards. We reserve the right to update or amend this Policy at any time. When we make material changes — changes that significantly affect how we collect, use, or share your personal data — we will notify registered players via the email address on file at least 14 days before the revised Policy takes effect. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
Minor changes — such as clarifications of existing practices, corrections of typographical errors, or updates to contact details — may be made without advance notice. We encourage you to review this Privacy Policy periodically to stay informed about how ai777 protects your data. Your continued use of the ai777 platform after any amendment constitutes your acceptance of the updated Policy.
How to Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way in which ai777 processes your personal data, please contact our privacy support team at the following address:
- Email: [email protected] — include "Privacy Enquiry" in the subject line
- Response time: ai777 aims to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6)
- Identity verification: For requests that involve accessing, correcting, or deleting personal data, we will ask you to verify your identity before we can process the request, to protect you against unauthorised data disclosure
This Privacy Policy applies exclusively to personal data collected and processed by ai777 in connection with the ai777 platform at https://ai777.bet. It does not apply to third-party websites, payment provider platforms, or game provider environments that may be accessible via links from the ai777 platform. ai777 is not responsible for the privacy practices of third-party services, and we encourage you to review the privacy policies of any third-party service you interact with.
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